Raising the bar in Pediatric Care

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Once again we have raised the bar of quality care! This time it is for our youth patients, ages 10-18. We have joined the Texas Youth Friendly Initiative (TYFI) which is a grant-funded project thaCohort 1t helps health centers better serve adolescents. Our Community Health Workers, Letty Tenorio and Toddie Garcia have been engaged with TYFI for the past eighteen months. As representatives of MEHOP, they were recognized with an award for their leadership role in the program from among seven other Health Centers. MEHOP Pediatrics is now eligible to pursue certification as Adolescent-Centered Environment Champions.

Complex Texas laws create confusion about the provision of confidential services. These challenges create roadblocks for young men and women seeking to access trusted, youth-centered, confidential care. Using the tools they had been trained on through the initiative, Letty and Toddie began educating youth, parents, staff and physicians on what each person’s role was in the youth friendly process. Understanding what could be expected from the beginning to the end of the visit was a huge help to youth and their parents.

A Youth Advisory Team was formed which consisted of MEHOP staff and a Youth Advisory Council (YAC) was also formed which consisted of youth from our community. Each group met on a monthly basis to provide information and feedback. “Being part of the Youth Advisory Council has helped me, as well as other staff members, understand that adolescents do have questions regarding their healthcare. Many of their questions go unanswered or they are misinformed. Through the TYFI, I have learned what information can be provided to adolescents regarding their healthcare” said Letty Tenorio. 154385829

Letty conducted surveys and received successful feedback from youth and their parents. “We discovered that in our waiting area for MEHOP’s Women and Children’s Center, we targeted small children and women with adolescents being overlooked as far as a youth friendly space” said Toddie Garcia. To address the waiting area, a new separate space has been created for youth in the pediatric clinic. During the YAC meetings, youth members were able to select furniture, art work and color schemes that would appeal to those in their age ranges for the new waiting area.

To learn more about the program or to schedule an appointment with MEHOP Pediatrics, call 979-245-2008 ext. 500.